Privacy Policy

How Apna Karigar handles your information, cookies and advertising.

Last updated: 31 October 2026

Who we are

Apna Karigar operates the website apnakarigar.org, a home-services platform launching from Faisalabad, Punjab, Pakistan. This policy explains what information we collect when you use the website, why we collect it, and the choices you have.

Information we collect

• Booking details: when you book a service, we collect your name, phone number, city and area, the service you need, your preferred time, and the address or location where the work will be done — so we can match you with a nearby karigar and complete the visit.
• Karigar registrations: if you join as a karigar, we collect your name, phone number, trade, city and years of experience so customers can find and book you.
• Contact messages: if you write to us through the contact form, we receive the details you type into that form.
• Usage information: basic technical information about how the site is used (such as pages visited and device type) may be collected through cookies and similar technologies, as described below.

How we use your information

• To create, confirm and manage your bookings and connect you with a suitable karigar.
• To let karigars receive and respond to job requests near them.
• To answer your questions and provide support.
• To improve our services, keep the platform safe, and prevent misuse.
• To comply with legal obligations.

We do not sell your personal information.

Sharing

To complete a booking, the relevant details (such as your name, area and the work needed) are shared with the karigar assigned to your job, and the karigar’s profile details are shared with you. We may also share information with service providers who help us run the website (for example hosting), and where required by law.

Cookies

We use cookies and similar technologies to make the website work, remember preferences such as your language choice, understand how visitors use the site, and support advertising as described below. You can control or delete cookies in your browser settings; disabling some cookies may affect how parts of the site work.

Third-party advertising (Google AdSense)

We may show advertisements served by third parties, including Google through its AdSense programme. Third-party vendors, including Google, use cookies to serve ads based on a visitor’s prior visits to this website or other websites. Google’s use of advertising cookies enables it and its partners to serve ads to our users based on their visit to our site and/or other sites on the Internet.

You may opt out of personalised advertising by visiting Google’s Ads Settings at google.com/settings/ads. You can also opt out of some third-party vendors’ use of cookies for personalised advertising at aboutads.info/choices. Third-party ad servers or networks may also use technologies such as cookies, JavaScript or web beacons in their advertisements and links on this site, and they automatically receive your IP address when this happens; we have no access to or control over cookies used by third-party advertisers.

Analytics

We may use privacy-respecting analytics to understand overall usage of the site (for example, which services are most requested). Analytics providers may set their own cookies as described above.

Data retention and security

We keep personal information only for as long as needed for the purposes in this policy — for example, to manage bookings and meet legal requirements. We use reasonable technical and organisational measures to protect your information, but no method of transmission or storage is completely secure.

Children’s privacy

Our services are intended for adults arranging home services. We do not knowingly collect personal information from children under 13.

Your choices

You can ask us what personal information we hold about you, request a correction, or request deletion of your information, by writing to us through the contact page. We will respond within a reasonable time.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page, with the “Last updated” date at the top.

Contact

For any question about this policy, please use the contact page on apnakarigar.org.